They provide no notice of upcoming monthly renewal or paid invoice emails so it's very easy to let the iFit subscription continue charging you in the background. After spending 30 minutes with customer service and being honest and up front about the situation, they notified me that per their policy they couldn't do anything. Which would have been okay if we figured that out 29 minutes earlier. I had used the service 3-4 times the first month I had the treadmill and then had trouble cancelling and forgot about it. Obviously my fault, but terrible customer service experience and purposely shady billing practices.
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