The product was acceptable, but the customer service was very disappointing. I found out I was charged $699 for a 2-year renewal without my consent, while I've always opted for month-to-month. When I called to dispute the charge, I was informed that since it was past 30 days, they wouldn't issue a refund. I did not authorize this charge at all. I promptly canceled and will not be using their services again.
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