Took my Grandson for the first time to Ifly Milton Keynes on Saturday 14th February.Yes, as others have commented it is expensive for the actual time you 'fly' but this was not the issue for me as it was a Christmas present for him.I paid £20.00 extra for photos and video footage and was advised that I would receive 3 or 4 images plus the video footage. What I actually received was 20 poor quality, hazy and distant images. The video footage was ok but nothing special. I was under the impression that the images might be of a professional nature, I could have done a better job taking images on my phone !!I emailed their HQ the same day expressing my disappointment and the same day received an acknowledgement of my complaint. Over a week later I am still waiting for a formal response and have had to chase twice !I didn't take any photos on the day as I was led to believe that my £20 would mean some nice photographic memories would be received. This was not the case and I would certainly avoid purchasing their photographic package.This has soured what should have been a memorable time for my Grandson.Maybe leaving this review online will speed up a response.....
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