Went to ifly Manchester. Our instructor was really good.Thats where it stops! I paid an extra £70 for me and my granddaughter for full height flight. When another instructor came in to do the higher flight he only took is quarter of the way up, which spoilt the granddaughters experience as this was what she was looking forward to. Then we were told the printer was broke. So certificate would be emailed . At the end we were told sorry we didn’t have much fly time because the place was overbooked, which is our fault? I enjoyed the little we did but for the £170 for 2 was extortionate as we didn’t get what we paid for . I emailed support team and they did reply saying sorry to hear this and they would pass on to management but unsure what will be done and it takes time to get back to you with an answer. Obviously have a lot of complaints .I would just be happy with the £70 extra refunded we paid and did not get .
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