At the O2. Sam the instructor was calm and attentive under time pressure (including the time to ensure people were comfortably kitted out) and doing his parrot routine every 30 minutes!! A lot of the negative experiences reported by others should be considered - the booking system and confirmation system is very clunky - I suspect that telephone access may not always be easy. Yes they just give you two short 'flights' and if you want to go up the tube that's plus £20 a pop. But as an experience, its different and can lead you into other things. It's like a lot of physical experiences - it takes some time to get coordinated - but on our session you could see kids and adults go from discombobulated wabblers to relatively stable flyers in the short intro. Yes its a busy production line - don't screw up on getting there on time!
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