❌ Lack of clear instructions: No proper answers on where to stand or what to do between flights; confusion among group on how many flights they can do under what they have paid and where to stand if they don't want to add additional flight.(As everybody just has to sit back into the queue due to lack of space and sealed doors during session.❌ Unfair upselling: High flight upgrade (£20 extra) was offered during the same time slot as the basic flight, making it feel forced and rushed.❌ Pressure tactics: My partner was pressured into taking the high flight even though she didn’t want to; staff later denied it and still charged us.❌ Billing issues: £20 extra charged without proper consent or discussion; concerns were not acknowledged or resolved at the billing counter.Reviewed In public interest !
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The UK's leading provider of Indoor Skydiving Experiences