I purchased Family Indoor Skydiving last year. I called directly iFly to book tickets but I was advised that there is something wrong with my voucher so, I had to contact Buy a Gift regarding my voucher. Family Indoor Skydiving voucher is valid until 7th November 2023. When I contacted Buy a Gift I was advised that iFly no longer accept my voucher. I was unable to book prepaid experience due to iFly greediness. I was told if I still want to book this experience I am expected to pay difference in price as my voucher no longer cover the full costs what I have already done when I initially booked this experience. I asked for a full refund but the customer service at Buy a Gift declined it. The whole family was looking forward to it but the provider iFly only cares about ripping people off. I would NOT recommend buying a voucher for this experience nor booking it with iFLy. The voucher should be honoured for this activity especially as it is still in date.
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