Leaves a lot to be desired! We had an instructor called Zac who had an enormous ego and no interest in making sure the guests enjoyed their very expensive experience. Ive been before and enjoyed it but never again. Both myself and my kids had loads of time unassisted last time but Zac basically never let anyone go and got in the way for the whole session. He didn’t even step away for long enough to get a picture of the kids flying solo. The other instructors take you right up to the top of the tunnel if you opt for the hi fly but Zac takes you just twice and only half way up the tunnel for the princely sum of an extra £10. What they don’t point out is that the hi fly is carried out within the time you have already paid for, you’re literally looking at 50p per second extra on top of the money you have already paid. Zacs ego is so inflated that he decided to do a short demo of his skills in the tunnel then ushered everyone to give him a round of applause as he exited the tunnel. I lodged a complaint at reception that the instructor had basically ruined our session. Sadly I only got to speak to an assistant who was clearly a bit thick and just repeated the same rehearsed lines like a broken record. Don’t waste your money its really pretty lame!
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