Recently, there was a server change, and I had been trading on the old server using an EA on Nas100 with a 1.0 lot, which meant a loss of $32 if it hit the stop loss. However, on the new server, I didn't realize the contract had changed, resulting in a $320 loss instead. I contacted the support team, and they were very understanding. They adjusted the amount back to the original $32 and refunded the difference. Their response was quick and hassle-free. I appreciate their assistance.
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