iheartraves.com

4.1
4.1 Based on 193 reviews

Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with t...

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Hugh
I had doubts at first but now I am a loyal customer lol

I can't explain how amazing my experiences with iHeartRaves have been, especially because I read some things about clothing quality and customer service issues on Reddit. I'll touch on both points in case you are having any doubts yourself. Context: It's the summer and my sister and I have a festival we are going to on August 2-4 (2024) and each day has a theme (dark, retro, neon). We needed cool fits and liked the deals on iHeartRaves. We placed an order 1 week before on July 25th and paid the expedited fee to have it sent in 2-3 business days. By Tuesday we noticed the order was sent but not moving quickly and were starting to get worried (we're leaving in two days). I received a call from Remie and she explained there was an issue and it was accidentally sent standard and they couldn’t stop or speed up the package. I explained the situation and dates of the festival and Remie sent out a second order entirely free with expedited shipping and told me if it didn’t get there by the festival I could return both and get a full refund. It got here literally the next day right in time for the festival and I returned the one that was sent standard after the festival with no problems. The fits were amazing quality, and the shirts are a lighter material but not see-through (unless you want it to be) which is perfect when it’s getting hot in the sun. The black pants and vest I got were thicker and well-made. It’s also funny because you can see so many people wearing the same stuff off Amazon but you stand out with these fits. Oh also, you can match with whoever you are going with (similar prints for both guys and girls that are different but enough to tell you coordinated a look). Long story short, I’ve had an amazing experience with people complimenting us on our looks and also dealing with the customer service here. Remie handles a lot of the calls coming in and she is absolutely amazing and has customer service down to a T. I don’t normally write such a big review but this experience could’ve gone so poorly and it didn’t, making our festival all the more enjoyable. Thanks again Remie and iHeartRaves -  Brandon. Oh, and they gave us a $25 gift card for next time - I will definitely be shopping here again next year and I recommend you try it too :D 

5
Date of experience: Aug 02, 2024

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Business Details

  • Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles. See more

  • email support@iheartraves.com
  • call +18444475509
  • language https://www.iheartraves.com/

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