Look, I love iHeartRaves clothing. As a frequent festival goer, I can say that their clothes are a staple and pretty good quality for the price. I own a lot of their apparel and haven't had any issues with the products. HOWEVER, their customer service really needs some work. I tried to exchange two items because the sizing was off, but they never sent me a confirmation. When I tried checking in, the lady told me it was because I never sent my items in. But they're supposed to send me a confirmation and a shipping label first!! Then I just asked for a refund instead of an exchange because the sizes I wanted had sold out. She said they'd process in 3-5 days. It's been a month and I still never got my refund or any other word from their service reps. If you're just ordering with no rush and you know for sure the sizing will work, this place is fine. Their clothes are cute and prices are fair. However, beware if you need any special assistance (i.e. sizing exchange, faster shipping, refunds, etc.) ......
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Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles. See more
