Stay away from Ikea kitchen design. Designed a kitchen island; initially they lost the design. Another trip to the store to make the same design and this was delivered. The back board to the island was too short by 0.5 metres. Certain items did not fit and when we queried it with customer services they suggested we had to go back to the store. Another trip back to the store. Customer services agreed that the items did not fit together mathematically. In house Customer services were good. However at the kitchen design we were told that we had to purchase a jigsaw to cut the materials that we received to make them fit. What the ******* This was awful. When we asked to speak to the manager another designer came to speak to us. When I asked why can they not give us a backboard that will fit to the dimensions, she flew into a monologue of sarcasm and basically said they can't do that because the islands are basically kitchen cabinets that screw onto walls. This was unbelievable. Again we asked for a board that was cut to the exact measurements that she claimed could not be done. But she placed an order and charged us again for it.Six weeks later the back board arrives and we were excited that we will have the kitchen island that we want. Unfortunatley, the backboard is 5 mms to short, but it is the right height. The instructions how to fit it together does not make any sense that we had to go on line and contact other people who have gone through the same as us. They have cut, bought extra items to make the design sturdy and stable. This is not what Ikea claims to be. Anyone can fit Ikea furniture together....forget it. Stay away from this Ikea kitchen design.
Claim your business profile now and gain access to all features and respond to customer reviews.
IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.