My experience with this company was disappointing. Despite ordering items on different dates, they shipped everything on the same day to US customers. This resulted in me being charged a significant duty fee, even though my purchases should have been duty-free. Additionally, I found the customer service to be rude and unaccommodating, showing little consideration for the customer's perspective. Furthermore, I discovered that requesting refunds incurred high costs. My advice to others would be to limit purchases to one item per month and avoid returning anything to mitigate potential issues. Proceed with caution when dealing with this company.
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Ercole's passion is a family passion. His mother and grandmother passed on to him the love for the world of fashion and retail. After the experience in the family business – 12 multi-brands in Costa Smeralda and Cagliari in the island of Sardinia- Ercole created his own business in an increasingly multicultural and multifaceted fashion scenario. This passion over the years has been fuelled through studies and a love for experimentation and research A perfect mix of intuition, innovative spirit, careful observation of new media, and a great respect for the DNA of the boutique.
A store and an e-commerce that stand out for the vision of the future, not only a landmark for loyal customers, but also a hub for millennials constantly in search of new inspirations. An ideal location for customers who want to have an overview of the latest trends in a luxury but, at the same time, very welcoming environment thanks to a young and highly motivated team. To be added the landing of the brand on social networks and on the Farfetch market place.
The essential mark of Il Duomo is the balanced selection of items. You can find the iconic and consolidated brands and also cult fashion brands.See more
