ilduomo.it

3.8
3.8 Based on 109 reviews

Ercole's passion is a family passion. His mother and grandmother passed on to him the love for the world of fashion and retail. After the experience in the family business – 12 multi-brands in Costa Smeralda and Cagliari in the island of Sardinia- Ercole...

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AC39
Never buy anything online in this shop!

First of all, everyone need to pay additional duties and value-added tax for things purchased in this store, and these two taxes are not involved in the discount, which means that everyone need to pay an additional tax of about 38% (20% duties and 18% value-added tax) of the original price during customs clearance! But most online store will include tax as a discount or at least VAT. The clothes I bought was 425€ (around 360£), but I paid around 138£ in tax.Second but most important, I bought a piece of clothing at the time but the size was not suitable and wanted a refund, but the staff told me that the refund could only be the price of the original item, not including tax so I could just get 425€, and then I gave up the refund. About a month later I bought the same clothes in another store but in the suitable size. I found out that the clothes from ilduomo were sold without an outer packaging because the outer packaging is sealed, it cannot be restored after opening, and the color was much lighter and the washing label also had a lot of wrinkles. Because the tag for this clothes could be removed and installed again, so I very much suspect that the store sold me a piece of clothing that have worn many times before. This was really a terrible shopping experience because of selling clothes that have been worn many times at an original price. This shop deceived customers from start to finish!

1
Date of experience: Nov 22, 2021

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Business Details

  • Ercole's passion is a family passion. His mother and grandmother passed on to him the love for the world of fashion and retail. After the experience in the family business – 12 multi-brands in Costa Smeralda and Cagliari in the island of Sardinia- Ercole created his own business in an increasingly multicultural and multifaceted fashion scenario. This passion over the years has been fuelled through studies and a love for experimentation and research A perfect mix of intuition, innovative spirit, careful observation of new media, and a great respect for the DNA of the boutique.

    A store and an e-commerce that stand out for the vision of the future, not only a landmark for loyal customers, but also a hub for millennials constantly in search of new inspirations. An ideal location for customers who want to have an overview of the latest trends in a luxury but, at the same time, very welcoming environment thanks to a young and highly motivated team. To be added the landing of the brand on social networks and on the Farfetch market place.

    The essential mark of Il Duomo is the balanced selection of items. You can find the iconic and consolidated brands and also cult fashion brands.See more

  • email customer@ilduomo.it
  • call +390321030677
  • language https://ilduomo.it

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