Cookie QLD 14 posts 15hIn all my years I’m a 77 yr male, l have never come across such a dreadful company. I could go into graphic detail however there is only so much one can write about this dreadful company. In short l hired a mobility scooter for my wife’s daughter. It failed within 5k at Taronga zoo , had to push it onto ferry. ILS refused to replacement scooter, this ruined daughter’s holiday, had to hire another scooter at great expense. To add insult to injury, ILS are raping our master car with unauthorised deductions. We had to cancel our card , so no more unauthorised deductions. Have raised a dispute with our bank also fair trading. Also ILS do not answer phone, can only contact them via email Please heed my advice do not go near this company, should you it’s at your own peril.
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Independent Living Specialists are Australia’s largest retailer of homecare mobility equipment. We empower our clients to live more independently. At whatever stage of life you meet us, we will find mobility solutions to keep you moving through life.
We are Australia’s number 1 retailer in homecare mobility and physiotherapy equipment. For more than 16 years, ILS has provided innovative mobility solutions and exceptional customer service across more than 60 retail stores in four states – New South Wales, Queensland, Victoria and South Australia, with more stores to come.See more
