we purchased items from ILS in April through a recommendation from Balmain hospital for my father who is a recent below knee amputee.One of those items is a slide board for $449. It cracked within days of us.I spent days attempting to get some rectification of this situation and eventually we procured a slide board elsewhere. I eventually made contact with an Alison Smith from ILS who agreed to a refund for the object. I gave bank details and a representative of ILS came to the home where my Dad was and collected the item.Five weeks later no refund and I again have left messages to no avail.
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Independent Living Specialists are Australia’s largest retailer of homecare mobility equipment. We empower our clients to live more independently. At whatever stage of life you meet us, we will find mobility solutions to keep you moving through life.
We are Australia’s number 1 retailer in homecare mobility and physiotherapy equipment. For more than 16 years, ILS has provided innovative mobility solutions and exceptional customer service across more than 60 retail stores in four states – New South Wales, Queensland, Victoria and South Australia, with more stores to come.See more
