I have a wheelchair from ILS and I am having a problem with it. I called their number 1300008267 and selected service at 3:48 pm and I was on hold until 5:12 pm and then, given that they close at 5 pm I hang up. It's disgraceful that I waited 1,24 minutes without achieving anything. That is very poor service and they can't hide behind "Covid", business is getting back to normal. Their service is a disservice to disable people who may have broken mobility equipment and need their help and this is what they get instead.
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Independent Living Specialists are Australia’s largest retailer of homecare mobility equipment. We empower our clients to live more independently. At whatever stage of life you meet us, we will find mobility solutions to keep you moving through life.
We are Australia’s number 1 retailer in homecare mobility and physiotherapy equipment. For more than 16 years, ILS has provided innovative mobility solutions and exceptional customer service across more than 60 retail stores in four states – New South Wales, Queensland, Victoria and South Australia, with more stores to come.See more
