ilsau.com.au

1.5
1.5 Based on 74 reviews

Independent Living Specialists are Australia’s largest retailer of homecare mobility equipment. We empower our clients to live more independently. At whatever stage of life you meet us, we will find mobility solutions to keep you moving through life. We ...

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Forrest Reed
they will only let me give 1 star but…

they will only let me give 1 star but ill give them 0 don't deal with this company they're a sham will lead to frustration and rage bought a recliner chair for my back which they recommended for comfort,3 months later the cushion started sagging phoned the store talked to an answering machine still no reply rang store again answering machine went to store 3staff yakking to themselves told them i needed this chair repaired and phone me that day finally got a phone call service technician arrive a few weeks later and confirmed a defect waited another 3 months before replacement cushion installed.3 months later same complaint with the cushion thi s time technician arrived next day emailed the supplier of the chair theorem concepts manager was apologetic and assured a new cushion would be replaced its now been 2 months and still waiting i know the slow boat from China is on its way emailed the supplier and he told me that i should get a memory foam cushion at my expense an expensive chair and terrible service would not recommend this company to any one STAY AWAY rick sobaszek

1
Date of experience: Dec 20, 2024

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Business Details

  • Independent Living Specialists are Australia’s largest retailer of homecare mobility equipment. We empower our clients to live more independently. At whatever stage of life you meet us, we will find mobility solutions to keep you moving through life.
    We are Australia’s number 1 retailer in homecare mobility and physiotherapy equipment. For more than 16 years, ILS has provided innovative mobility solutions and exceptional customer service across more than 60 retail stores in four states – New South Wales, Queensland, Victoria and South Australia, with more stores to come.See more

  • email onlineorders@ilsau.com.au
  • call 1300008267
  • language https://ilsau.com.au

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