I would avoid this company, my 83 year old father tried so many times to get someone to come out and fix his mobility scooter, they don't call back, when they do, they make you wait over a week for anyone to come out. And they make you pay for the service up front before they will attend your home. Never heard of that. They have stuffed him around so much and just quoted him $2500 for a scooter motor, you can get a new scooter cheaper than that. They seem to really be the only ones importing parts for the Sterling, looks like an untapped market if anyone is looking for business opportunities. Let's hope with a little competition this company decides to be a bit more professional and compassionate.
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Independent Living Specialists are Australia’s largest retailer of homecare mobility equipment. We empower our clients to live more independently. At whatever stage of life you meet us, we will find mobility solutions to keep you moving through life.
We are Australia’s number 1 retailer in homecare mobility and physiotherapy equipment. For more than 16 years, ILS has provided innovative mobility solutions and exceptional customer service across more than 60 retail stores in four states – New South Wales, Queensland, Victoria and South Australia, with more stores to come.See more
