I used this company to move from San Francisco to Ireland in 2022. I got 3 quotes from 3 different moving companies before moving. I Love Moving was the middle quote and I went with them. I thought I was paying a bit more than the cheapest company for better customer service which was not the case.Overall, they accomplished the goal of doing what they said they'd do - moved my stuff in a container from the US to Ireland, door to door. However, there were multiple issues which led to a poor overall experience.First, a guy name Eugene was my sales person. On a video call (on WhatsApp! not very professional by the way), Eugene looked at the items I had to move and provided an estimate of how much they'd take up in a shipping container. Based on this estimate, I threw away or sold more things, especially larger items, so I wouldn't need to bring them.The estimate was completely wrong. I probably could have brought everything and I wasted so much time and effort parting with my things unnecessarily. At the very least, my shipment should have cost much less. During transit, the shipment was running late and I couldn't get a hold of Eugene or even anyone at the company for a while (week or so). Only after emailing multiple of the available email addresses around the same time did I eventually have someone contact me with an update.In Ireland, they contracted the customs stuff out to another company. This company wanted me to send all of the most sensitive documents contrived by civilized society over plain, unencrypted emails, such as payslips etc. When everything was delivered to me, a guy brought the boxes into my home and then made me sign a piece of paper that said I had inspected everything, nothing is broken, and everything is there and OK. I didn't have time to actually do that, he was leaving as he got me to sign and wasn't gonna stick around for an hour while I opened everything up. This felt dodgy.Last but not least, I Love Moving just used the company that was my cheapest offer to send my items, which I later saw in some of the documents. I paid extra for nothing.It would be better to provide an accurate size estimate, if it's wrong, rectify the cost (refund). Be more responsive and up-front about the companies used under the hood.
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I Love International Moving is a top recommended international moving company in the US. We specialize in small or large international shipping. Whether you are moving just few boxes or a large house, I Love Moving can help you pack, load, move, and unpack at your new destination. We provide free in-home estimates and guaranteed prices for every move with no hidden fees or surprises. Our goal is to make your move stress free & 100% satisfied.
We ship any size shipments anywhere in the world. Our team of professional movers can help with international moving, packing, storage, and crating. We provide special consolidation service for international shipping to UK, London, Europe, France, Spain, Italy, Germany, Australia, New Zealand, and many more places in the world. Call us to schedule your free in home estimate.See more
