My account was apparently hacked and used to post spam content. I found this out one day when I tried to log in and had to reset my password then found that my twelve-year old account was banned. When I contacted customer service, they told me it was banned for spam content and that my ticket was now closed and there was no way to appeal. All the responses were just copy-pasted nonsense and any requests for further details about ANYTHING fell on deaf ears.
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