Name: immerion.com
Telephone: +48506919419
Rating: 2.5

Juno Cook Guest

Account Closure Issues

I've been attempting to close my account since 2025, but the service won't allow it. This situation with the company is incredibly frustrating!

Date of experience: Jan 05, 2026

guithila90 Guest

2 months ago

Frustrating withdrawal experience

Withdrawing my winnings has been extremely frustrating. There’s a limit of $1000 per day, and then I was placed in a queue. After 24 hours, I received an email asking for account verification. I've submitted all required documents, but I still haven’t received a response. Terrible service.

Date of experience: Dec 12, 2025

Mario Foster Guest

2 months ago

Withdrawing winnings feels impossible

Withdrawing my winnings has been a nightmare. First, I'm limited to just $1000 a day, then I get put in a queue. After 24 hours, I receive an email saying I need to verify my account. I've sent everything they requested, but now I’m left with no response. Extremely frustrating service.

Date of experience: Dec 11, 2025

Francine Walker Guest

2 months ago

Avoid this platform due to ongoing issues

Avoid this platform; it’s riddled with problems. Deposits are problematic, and at times the site seems to disappear for weeks. This has happened multiple times now. The withdrawal times are appalling; I've been waiting over a week for mine. Do yourself a favor and choose a different platform to avoid constant issues.

Date of experience: Dec 09, 2025

Chad K. Guest

2 months ago

Very untrustworthy

Very untrustworthy. I was promised a bonus, but they refused to honor it, even after their support confirmed it. When I raised the issue, they just escalated it and then ended the chat.

Date of experience: Dec 05, 2025

Kelly Reed Guest

4 months ago

Clean design with fair bonuses

I appreciate the clean design and fair bonuses. It would be ideal if the interface were more modern and updates occurred more frequently.

Date of experience: Oct 26, 2025

oungou Guest

4 months ago

Issues with withdrawals

Let’s start from the beginning... Initially, withdrawals were processed perfectly within 3 hours. However, as my wins increased, problems arose. Some providers check and others delay withdrawals. Now, even after waiting 12-72 hours, it’s nearly impossible to complete a withdrawal. When I reached out to the support team, they simply suggested contacting them to expedite the process, but nothing changed. Avoid this platform...

Date of experience: Oct 14, 2025

Charge5035 Guest

4 months ago

Exercise caution

I've sent multiple emails to the support team regarding an important issue with my account, yet I haven't received any response for over a month. Their customer support is completely unresponsive, showing a lack of respect and professionalism towards players. I strongly advise others to be cautious—my experience has been extremely disappointing. I appreciate the message, but my issue remains unresolved.

Date of experience: Oct 10, 2025

Maynard Ross Guest

4 months ago

No significant wins but no issues

While I haven't had any big wins, I also haven’t faced any issues. The site runs smoothly, and funds are processed without delays, which is my priority. The support team responds quickly.

Date of experience: Oct 10, 2025

Mariah A. Guest

4 months ago

Beware of scams

They are scammers—don't even think about depositing any money. I've spent a considerable amount, and when I requested a withdrawal, I waited days with no response. They canceled my withdrawal citing verification issues, stating it could take up to 14 days. They seem to do everything to prevent you from withdrawing your funds. When attempting to withdraw, I received a message blocking the request. It may look like an ordinary casino, but it’s a trap—beware.