I previously reported a fraud case involving an individual who used Imobiliare.ro to advertise a rental property. At the time, I felt the platform offered little support and did not take sufficient action based on the evidence I provided.Since then, after continued communication, the customer support team re-engaged with the case. They followed up with the agent, requested proof of payments, and monitored the situation until the full amount owed to me (675 EUR) was refunded in several transfers. The platform ultimately took a more active role, and their involvement contributed to resolving the issue.While my initial experience was frustrating, I appreciate that the team eventually stepped in and ensured a fair outcome. I hope future cases can benefit from faster intervention and clearer processes, but I acknowledge their effort in bringing this situation to a successful conclusion.
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Imobiliare.ro is the most trusted real estate brand in Romania among users. The Imobiliare.ro website and app promise the best search experience for those looking for a home, buyers, and renters, and helps them make the best decision to find their ideal home. Additionally, it is the main provider of real estate data and statistics for the business press in Romania, regularly communicating the evolution of the real estate market.
Imobiliare.ro also supports real estate agencies and developers through effective promotion and market analysis solutions. With Imobiliare.ro HUB and Imobiliare.ro AWARDS we have developed a strong community of real estate professionals.See more
