I recently ordered lanyards from Imprint UK and the quality is terrible the fastenings very weak and the clasp very fragile. I tried to speak to sales to complain and have spent the last 10 days trying to sort this because they are in America not UK they respond at 10pm and just keep passing me from one sales team member another even on live chat with Rayson would not give me an answer to replace with better quality saying production team not responding I am now waiting for Rayan Talion Manager to contact me
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