No proper explanation at the beginning of what we actually had to have installed to obtain the grant.After we signed up there was a considerable amount of pressure to do the work immediately even though we explained we had the loft to empty first and I was having treatment for cancer at the time.The gas boiler fitters were very good but everyone else didn’t stick to appointment times and turned up when they felt like it -once at 7.15 pm. The exposed pipes in the loft were not lagged despite repeated requests and we subsequently had to pay for that ourselves with someone else. Lack of returning phone calls from the company and responding to complaints. No one was taking responsibility.
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Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple.
