We had a boiler fitted last summer by Improveasy. Six months on it is leaking water and leaking over an electric socket. Contacting Improveasy was not easy and eventually we managed to talk to Harry Khan who said on Monday that he would get an engineer to call us. This has not happened and we have had to call every day to chase it up. Today we spoke to Harry Khan again and he gave us the engineers number. We called the engineer and he said he could not help as he was in Manchester! We have been passed from person to person and had to do all the chasing No communication from Improveasy what’s so ever. We are getting anxious about this and wondering whether it will be fixed. Very very poor customer service and we are no further. Can anyone from Improveasy help????
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Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple.
