After being accepted for an ECO23/GRANT Improveasy Ltd undertook the work to be carried out. Unfortunately the majority of work carried out was done to an unprofessional standard. I tried on numerous occasions to contact the management re: my concerns of the shoddy workmanship. I had no response from any of my enquiries until my writing to the managing director, this resulted in a telephone reply from a person called Harry he promised that all would be done to make things right. In the end I had to correct everything myself by employing a tradesman to make good all that was wrong with the work. After this I had a visit from an Installeasy operative called David Howard who agreed after viewing a photograph of part of the work that it was unacceptable and he would see that I got reimbursed for that cost, he also assured me he would return to fix trickle vents for all windows, as these should have been done. To date none of these assurances have been carried out. Appointments have been made and not kept. The problems I have mentioned are serious and distressing enough for any householder. However, something even more serious is the fact that a large proportion of my jewellery went missing while this work was being carried out. All in all a very stressful and distressing experience. I would not recommend Improveasy/ Installeasy to anyone.
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Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple.
