The first time I tried to register for the trial it told me I'd attempted too many times, even though I'd never done it before. Then it asked me for a confirmation code sent to my other email, but it told me the code was wrong. I kept getting errors until somehow I actually managed to access my new account. Not a great start.
The interface looks quite cheap and basic. You get a choice of 6 colours (which don't change in the Contacts page for some reason) and no background images. On desktop there are no reading pane display options like in Outlook or Gmail. The inbox stretches across the whole page, and when you read an email it also takes up the whole page and you have to click back to the inbox. When you're writing an email, if you press tab from the email subject field, the cursor never goes to the email body - instead you have to click the body field with your mouse. The Contacts page is written in Latvian instead of English, so I had no idea what the options were on that page.
Test emails I sent to Outlook/Hotmail from Inbox.eu ended up in junk folders.
If you want to delete your free trial account instead of waiting 30 days for them to automatically delete it, you have to give them your phone number. That is a privacy issue.
During the trial you are constantly given a popup nagging you to upgrade to Premium. This happens every few clicks and is extremely annoying.
I wish I could give more stars because the price at just 9.99 euros for a year is fantastic considering you get 100gb storage. But because of the issues I experienced I cannot recommend them at present. If they updated their UI/UX it would go a long way to making this a better experience.
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Inbox.eu is a private and secure European-hosted email service with synced contacts, calendars, and file storage. Perfect for personal and business users, serving companies of all sizes and domain owners worldwide. It is ridiculously affordable and includes web access, mobile app in 10+ languages, generous 100GB storage, virus protection, unlimited email sending within Premium plans, real human support in 5 languages, IMAP/POP3/APOP/SMTPs access, 2FA and more.
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