WATCH OUT! READ IMMEDIATELY BEFORE BUYING THEIR "SERVICES"
NOTABLE ERRORS/MISREPRESENTATION ON INC AUTHORITIES’ “TERMS AND
CONDITIONS” SECTION ON THEIR WEBSITE!
• Section C lists the General Counsel address twice: “Notice of Opt Out,
General Counsel, General Counsel, Inc Authority…” — that’s a copy-paste error.
• The opt-out email and dispute notice email both route to
legalnoticelegalzoom.com — that’s LegalZoom’s domain, not Inc Authority’s. This strongly
suggests these terms were copied from LegalZoom’s ToS and not properly updated.
• Section E for “1800-Accountant” misspells it as “1800-Acountant”
(missing a ‘c’).
Structurally Odd
• The “Coordinated Filings” clause in Section C is unusual — it says if your
claim is similar to 10+ other pending claims, they can opt out of arbitration themselves and take
you to civil court. That’s a heads-I-win-tails-you-lose provision that’s somewhat uncommon.
• The billing date section says they can change your billing date without
notifying you in advance, which is atypical and worth knowing.
• The subscription renewal section states they’re not obligated to send
renewal reminders, and failure to receive one doesn’t excuse non-payment.
Biggest Red Flag
The LegalZoom email address is the most telling issue — it suggests Inc Authority’s legal terms
may be largely copied from LegalZoom’s, which raises questions about how carefully their terms
have actually been tailored to their own services and obligations.
TERMS AND CONDITION” SECTION ON THEIR WEBSITE!
Here’s a full breakdown of everything odd, inconsistent, or problematic:
Clear Errors / Copy-Paste Mistakes
• Section I says the website is owned by “Inc Authority, LLP” — but the
company is an LLC, as stated everywhere else in the document.
• Section I ends with “Any rights not expressly granted herein are reserved
by LegalZoom.” — This is a massive red flag. Inc Authority is a separate company; this line was
clearly lifted directly from LegalZoom’s terms and never changed.
• Section K (Copyright Agent) lists the copyright contact as c/o
LegalZoom.com, Inc., 954 Villa Street, Mountain View, CA with a legalzoom.com email address.
Inc Authority’s actual address is listed as Reno, NV elsewhere in the document.
• Section K (Counter-Notice) says disputes consent to jurisdiction in Austin,
Texas — but Section N says all disputes are governed by California law in Los Angeles County.
These directly contradict each other.
• Section M(g) duplicates “General Counsel” twice: “Notice of Opt Out,
General Counsel, General Counsel, Inc Authority…”
• Section M(c) dispute notice also routes to legalnoticelegalzoom.com, not
an Inc Authority email.
• Third Party Services, Section E spells “1800-Accountant” as “1800-
Acountant” in one instance.
Internal Contradictions
• The company address shifts between Reno, NV (General Terms intro) and Mountain View, CA (dispute/arbitration notices) — these are different cities entirely.
• The terms say they may be revised “without notice” but also say they will
“attempt to provide notice of legally material changes” — vague and contradictory.
• Section M(b) states disputes will be resolved “in court” where it clearly
means to say “not in court” (through arbitration). That is a significant drafting error that inverts
the entire meaning of the sentence.
Consumer-Unfriendly Provisions Worth Knowing
• Billing date can be changed without advance notice to you.
• Renewal reminders are explicitly not guaranteed — missing one doesn’t
excuse non-payment.
• If your arbitration demand is similar to 10+ others (Coordinated Filing),
they can opt out of arbitration and take you to civil court instead — a one-sided escape hatch.
• Abandoned orders result in liquidated damages equal to the full amount
paid — meaning no refund even if they did very little work.
• After cancelling registered agent service, any legal mail received gets
destroyed if it’s not first class mail.
Bottom Line:
This document has the fingerprints of LegalZoom’s terms of service throughout — wrong
company names, wrong addresses, wrong emails, and a jurisdiction reference to Texas that
makes no sense for this company. It suggests the terms were largely copied and only partially
updated, which is a meaningful concern for a company that sells legal formation services to
others.
Any questions and/or concerns,
Wachtell, Lipton, Rosen & Katz
51 West 52nd St.
New York, NY 10019
Phone number: (212) 403-1000
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Inc Authority is the business formation firm of choice, helping entrepreneurs around the country achieve the dream of business ownership. To date, the Company has helped form hundreds of thousands of businesses nationwide.
Inc Authority focuses on no-cost Secretary of State registration services for entrepreneurs who are starting LLCs or corporations. The company also offers a comprehensive suite of start-up business services designed to help entrepreneurs—particularly first-timers—start, run and grow a business including Business Credit, Business Funding, Business Plans, Website Registration, Design and Hosting, Revocable Living Trusts, and Federal Trademarks.
Unlike other web-based incorporation services, Inc Authority has a live, US-based staff, with both native English and Spanish speakers, available to counsel new business owners by phone. See more