I had to chase this company after 10 days just to obtain an order number, and was then told my console table would be delivered that week.The delivery was left by the bins at a neighbouring property without my knowledge or consent. When the parcel was eventually passed on to me, it did not contain all the parts required to assemble the table, rendering it unusable.Despite contacting the company to resolve this, the issue remains unresolved at time of writing. The lack of communication and poor handling of both delivery and after-sales service has been extremely disappointing. As the issue remains unresolved. I am now pursuing other avenues to resolve the matter.I would not recommend this company based on my experience.In response to the company's reply below, I did not refuse resolutions. I raised concerns that the components supplied did not match the checklist and could not be verified as correct for the table ordered due to vague instructions. I requested confirmation that a complete and correct item would be supplied, or alternatively a return and refund. This remains unresolved at time of writing.
Claim your business profile now and gain access to all features and respond to customer reviews.