Well I have been using this product for years but this could be my LAST. BAIT and SWITCH! They said $49 to file. When I completed it and let it wait until April they charged me $79 with NO EXPLANATION. AI said maybe you used other services? like State tax? NO Florida has no state tax. I called an agent and she tranfered me supposedly to a supervisor. The AI voice said do you want to pay for tax help? I said 'NO' and it said GOOD BYE! Goodbye to you TurboTax. I will find a better service next year!
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