info1.turbotax.com

1.4
1.4 Based on 141 reviews

...

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Elizabeth Mack
False and incomplete advertising

False and incomplete advertising: "TurboTax Free Edition is available only if you have a simple tax return, such as a basic Form 1040 with few additional forms. Eligibility requires that you didn't file with TurboTax last year and must file via the mobile app using the Do It Yourself product by February 28, 2026.and must file via the mobile app using the Do It Yourself product by February 28, 2026." NO MENTION OF NEW USERS IN ADVERTISING AND THEY KNEW I WAS 76 YEARS OLD AND FILING A SIMPLE FORM. STILL I WAS CHARGED $84 TOTAL FOR BOTH FEDERAL AND STATE.

1
Date of experience: Feb 06, 2026

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