This software has become trash. You will get emails of a Critical Notice, because even though the software claims it imports data from previous years correctly- it does not. Then you will be told to edit the data to fix it. Once you do, you then re-submit the return, but surprise...instead of sending all the forms required it will only send a 1040-X which the IRS a) doesn't accept electronically, or b) if it does..you then have to wait months and months after sending in forms by mail. When you call their customer service they just answer using -prescripted transcripts they read off of. Often when its a flaw with their software no one can help you. Then will transfer you to a specialist who calls you back but only knows tax rules and can do nothing to help you with their software error. First time, it imported wrong data. Second time, instead of sending off all the forms the software was supposed to send for the return, it only sent a 1040-X. Theres over 100 pages of forms that are required which it failed to send. The software is NOT accurate in sending off required forms, in my case omitting many many forms.
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