What a ripoff! They made the software for TurboTax Advantage stop working this morning, made you uninstall and reinstall and now so if you want your lost free state return back, you have to pay them an extra $40!!! I am already payed close to $80 for the software! And did I mention they won't even let me access my federal return without shelling the extra $40 for the State? And that you cannot even e-file California? An hour on the phone with their customer service yielded one after another unworkable solutions, with the final one being to start my complex tax return from scratch. And if I do that, I will lose two more days re-creating everything and for all I know, I would probably still be asked to shell over the extra $40. Wow! They sure lost me as a customer after I don't know how many years of being a loyal one. How dishonest can you be?
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