It’s an absolute crap service. Can’t get any help what do ever from a human being unless you pay for it. I just have ONE simple question and no FAQ has the answer. I need one answer!! But no. Can’t get it. Spent all afternoon on my only day off this week to get nothing done because nobody would help me except a insulting robot. Never trying this again. Really had some faith. Now I have to waste $250 and go to HR BLOCK to get basic taxes done that should be free. This is ridiculous. Our backwards government should do this for us. They have all the information!!! I hate this county, taxes and especially turbo tax for making this even harder!!!
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