We purchased a Turbotax and it was nothing but one problem after another. My husband worked for days on a return that should have been simple and basic. An error message kept coming up and no way could he fix it. It said on the program you could pay $54.99 for help. There is also an 800# to call. He did and spent 2 1/2 hours with a tech and then got cut off. They never returned the call. No help there. This year's program is not as easy to use anymore as previous years. It's gotten really messed up. Who wants to spent that much time and frustration on a simple return????I suggested my husband go buy a U-file program.
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