First of all I would just like to say that I have been filing my taxes with H&R Block for years and have never run across what I ran into with Turbo Tax. I usually have no problem filing except last year I had a life change and H&R unfortunately did not have the form I needed to proceed.They were trying to get me to upgrade by paying $29.99 and of course I decided not to because I never file and have to pay a fee and they did not have the form I needed to have generated. Now when you file you have to file using your 1095-A form if you have Market place to generate what the IRS says is a 8962 to calculate the premium tax credit. When you claim this it could reduce your tax liability and it reconciles the payment by letting the IRS know if you received to much of an overpayment or if it balances out. It is important to use software that automatically generates this form or the IRS will reject it and send you a letter asking for an amended tax return. This was my first time doing this for my taxes and it was quite challenging already. I was disappointed that I had to be stopped right in the middle and could not go on further with H&R block. Then I start to research other sites that may allow me to file for free and came across Turbo tax. I felt this would be another option since they indicated on the site that you can file for free as well. So, my son and I began the task of adding in information to complete our taxes. Through out the entire process they were trying to get us to upgrade which was very annoying considering the fact that I chose to file for free. My son was wrapping up his taxes and they said he could not proceed unless he paid $40 I was furious and felt like we had been lied to. So my son said he would go ahead and pay the fee since he had put in all of his information. I proceeded to continue doing my taxes and figured okay lets hope that at the end they give you an option to file for free. Was I disappointed when I got to the end already exhausted from dealing with H&R to find out that this company wanted me to upgrade to an even higher package live deluxe package that was a whopping $90 I almost fainted. I was truly appalled. They are liars I and will NEVER use this site again Free is suppose to mean Free! There was no way I was going to be bullied into paying for an upgrade I did not ask for. Turbo Tax should be ashamed of themselves especially during this time families are struggling as it is. To have to be told you cannot proceed after you did all of that work. Thank God I'm not a push over and that I was more determined than ever to find a site that would help me. Finally heaven sent me Tax Act from the IRS.gov file for free site. It was easy to use and they had everything I needed to file my taxes accurately and they put my mind at ease finally when it was time for me to wrap up FREE federal and FREE state they did both by the way. Now my taxes are filed without these rip off artist getting any of my money. So please be aware do not use turbo tax if you want to file for free they will trick you into doing taxes with them then try to get you in the end. One of the worse experiences I have had they made it very unpleasant for me filing my taxes with them for the first time, I will not do it again and I'm praying that a lot of people see this review. Do not use Turbo tax if you plan on filing for free they will try and rip you off $90 really no thanks.
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