I received the Turbotax card and did not read the fine print that said I could only ATM withdrawal $3000 a month so when my ATM withdrawals kept being declined it took me 2 days and hours only hold and several different people via chat to be told about the limits. I was then advised to go to the bank for teller withdrawal, did just that was denied. Called again lady told me try again in an hour informed her bank would be closed and asked to speak to a supervisor ( just to ensure that I wouldn't be wasting my time going back to the bank in the morning). I waited on hold for an hour and fifteen minutes. Meanwhile I used my sons phone to talk to someone but the first four times dialing with his line I mentioned I was just looking to speak with a supervisor to get an issue handled and was hung up on three times. and talked via chat which they don't even read what you write so not sure I was even speaking to a person like they said. They all had the same answer wait an hour..... I asked how I could just close my acoount because there is too much hassle and they gave me information how to fund my account furhter and then ran through the process to get a refund check.HANDS DOWN THE WORST CUSTOMER SERVICE EVER!!!!!!
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