Turbo Tax has truly gone down the toilet. They should not have tried to hold such a large role in third-party government assistance if they could not handle it correctly. Their online customer service is pure trash and doesn't want to speak to an actual human cause you'll be on hold for hours. I filed my Taxes in March and it is now May and I have not heard anything. I have tried contacting TurboTax and the IRS and nothing. I will be filing elsewhere in the future.
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