For the record I have used Turbo Tax for at least 15 years and up till this year I have been very happy with the product. I have always used the Deluxe version of the software where I would get my Federal and State taxes submitted for $0 dollars. And if I needed another State Tax return (for a Child) I would have to pay for the State but not the Federal. This Year I had to pay for both for myself - Not a way to keep your Customers Happy - I am sensing a little Greed on Turbo Taxes Part since we are in a Lock Down. Its a shame but I am going to have to look into other options for next year - Thanks Turbo Tax for forgetting why we use you - convenience and value (since you forgot)
Claim your business profile now and gain access to all features and respond to customer reviews.