I would not even give them 1 star but I have to mark something. Tried them for the first time this year. Terrible service, please do not use them at any cost. They do not have any CPA's that check your work to make sure that it is right like they claim. You cannot get anyone on the phone that can give you any answers and they cannot check anything with the IRS for you. My return ended up in the IRS error department and I have heard nothing since. No letter, nothing at all. You can not get any answers over the phone from the IRS either. Turbo Tax got their money but try calling them to ask questions or have them check on your return for you. Not going to happen. A customer service representative will answer and cannot help you. Now I have to make an appointment with the IRS when COVID-19 is over to find out what happened to my tax return. Never, ever again. You can believe that any positive reviews are paid for by TurboTax. Companies can buy positive reviews and post them in case you did not know that. Read the thousands and thousands of bad reviews from real people that used their service!
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