For tax year 2019 TurboTax blew it.1. It allowed me to submit my taxes without my 8962 healthcare form. It asked me if I had healthcare. I said "yes" .It asked me if I received a 1095 form. I said "no". These forms are required by the IRS (so I found out)1 month later I got a letter from the IRS asking for those forms.Turbotax should not allow submitting if a person does not have the proper forms filled out and attached. 2. I have itemized deductions every year. But somehow turbotax sent my taxes in using the standard deduction. I picked "itemized" but it did not allow that. Later when I found this issue the turbotax rep found a box on the federal info page that was checked and it said "use standard deduction even if itemized is more". I never checked this box. I was never asked about this during the tax software. 3. Had to have a turbotax rep call me to figure all this out. They said they needed to get help from more qualified techs. They promised to call me at 12 noon the next day. They never called back. Had to go elsewhere for help.They have lost my business.
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