They charged me money when they were not supposed to; they filed my return incorrectly and neglected to include health care credit information - which now leaves me ineligible for health care credits; they are not reachable for customer service (if you call, they try to extort MORE MONEY; if you don't pay, you get disconnected); they have a money back guarantee (100% satisfaction guaranteed) which they refuse to actually give. They should be barred from doing business; they should be removed from the IRS website as a "free" provider (at the end of the very long process of preparing your return on line, the only option is to pay .. at that point, mostly people just pay because they do not want to start all over). THIS IS THIEVERY AND SCAMMING AND FRAUD. THE CEO SHOULD GO TO PRISON.
Claim your business profile now and gain access to all features and respond to customer reviews.
