info1.turbotax.com

1.4
1.4 Based on 141 reviews

...

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Jade R.
good luck with customer support

i efiled fed and state on 2/4. IRS Fed accepted. State rejected due to state not being ready. They said to resubmit after 2/7. I did not change anything on my return so I didn't want to resubmit my fed return. I could not figure out how to efile state without efiling the federal too so I went to turbo tax help. There were 2300+ online related discussions. After trolling through the first 50 I decided to try and get a real turbotax person. A TOTALLY FRUSTRATING EXPERIENCE. No fricking luck. Nice touch though with the automated attendant typing. After an hour of trying, I just printed out my state tax return and mailed it. Lost $20 for state efile fees. And killed a few trees printing the mess out.

2
Date of experience: Feb 12, 2020

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