information.com

2.3
2.3 Based on 154 reviews

...

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Beau Parker
They don't know much & it's difficult to cancel

The company does not provide more information than I already know. In fact, I have more information than they do. Also, the location they describe to you in order to cancel online doesn't exist. There is absolutely no way to cancel online. You must call or email them. I emailed to cancel my subscription, but they didn't cancel the à la carte (add-ons) items to my subscription; which one would think is a no brainer in the cancelation process...I guess not. So if you don't specifically outline to cancel your subscription, AND all of the additions in your subscription you want to cancel, you're going to continuously be charged for those add-ons.

1
Date of experience: Jul 25, 2024

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