I had a recent experience with initial parking , absolutely shocking no understanding empathy for a persons situation at the time I applied to appeal the decision as I missed the deadline as I had an operation I was in recuperating for 3 weeks I contacted initial and POPlA the ombudsman for a further 10 digit number to appeal after I was feeling better. I was basically told do one not interested I was asked to prove my operation date for GDPR purpose should not be asked for I provided information reluctantly I was told it’s with the debt collector. Worrying no staff put a name to the ryde email reply’s
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