initialparking.co.uk

1.1
1.1 Based on 201 reviews

...

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Wilmon S.
Fantastic Customer Service and Empathy

We parked at the Lands End car park in early June as part of a month long break. We were really disappointed to receive a parking fine when we got home and to add insult to injury we had no chance to pay before the increase from £60 to £100.I contacted Initial and explained why we hadn't paid. I have to say that they were really responsive. Within 24 hours they responded and cancelled the fine. I cannot say how relieved and delighted we were. Thankyou Intial.

5
Date of experience: Jun 26, 2025

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