initialparking.co.uk

1.1
1.1 Based on 201 reviews

...

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Solomon R.
Parked at Fistral Beach

Parked at Fistral Beach, couldn't pay at machine with money and no internet service. Tried calling 2 times but got cut off each time. Found another machine. We were late for the family meal due to trying to park. Paid for 3 hours and left before the time was up. Letter in the post from Initial Parking £60 for the time it took to get the ticket which you cant pay for anyway. Emailed to contest it, didn't receive an email back from them although they said could have gone to Spam email even though I had an email of confirmation about my email from them. Bill went up to £170. I have a small family with and autistic child and we struggled to pay for the Easter holiday. It's their setup which caused the delay in getting a ticket. I felt no other option other to pay because the price would have gone up to 280, which we can't afford and potential court action. This has caused a lot of stress and we have to pull back from some much needed activities and possibly food costs due to the charge.

1
Date of experience: Apr 22, 2025

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