We parked at Lands End at a cost of £8.00 (for the day). We only stayed for 1 hour 13 minutes (our choice) and then got a £60 fine for not paying. We appealed and sent off a photocopy of the parking ticket and the bank statement to prove we had paid. The appeal stated that the registration was not entered accurately. The ticket DID show an incomplete registration number, although it was not obvious that the 2 letters that registered were actually part of the registration number. In fact it just showed MM. Even if it had been incorrectly entered I cannot believe it didn't register 3 numbers and 2 more letters. And surely if this was all it registered the software should have thrown up an error message on the screen. We actually said, when we looked at the parking ticket on appeal, that there was no registration number on it. We still ended up with a reduced £20 fine as per their "terms and conditions" which, of course, everyone reads when they pay for a parking ticket!!!!. Call me cynical, but this seems like a pretty good scam for making money. It looks more like a faulty (deliberate or not) keypad. Be very sure that you check everything on the screen before you press OK. Do not rely on your ticket or bank statement to prove you have paid. Initial Parking must be making a lot of money out of legitimate parking tickets. We actually paid more than £70 for parking in Council run carparks whilst we were there with no problem at all.
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