If I could give 0 stars I would. Absolute disgrace of a company.Parked at Hollywell Bay in Cornwall during the Easter break.The machine didn't let me put in my reg plate properly and at £2.50 an hour for parking, I didn't want to try again and risk loosing another £2.50.Anyway, the machine let me type in OO which I have in my reg number, and I paid the £2.50 on my card.Thought nothing else of it.Got home from holiday, and a few days later have a parking charge come through, saying I haven't paid. Luckily kept the ticket, and found the transaction on my bank statement. Sent them as proof to the company and with the explanation that I couldn't get the machine to accept my whole reg plate but obviously did try as you can see on the ticket OO.Had an email back to say that my appeal has been rejected and that I did not pay. Clearly these people haven't looked at the proof I sent and just want their fine money regardless.I'll be taking this further, why should I pay the fine when I paid for the parking in the first place.Avoid initial parking car parks at all costs. Nothing but scam artists.
Claim your business profile now and gain access to all features and respond to customer reviews.
